Eurora Group

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Customer Portals

Cyrus Gateway is our customer portal and is the gateway to connect our software systems to your customers or sub-contractors via a web portal. 

This type of technology is widely used in the consumer delivery market and is becoming in higher demand in the transport world. 

Customer portals automate customer service by having a self-service solution for customer. We also have a version to automate the distribution of work to subcontractors.

Cyrus Gateway Benefits

  • Improves service for customers   
  • Automates your customer communication
  • Helps to win new business contracts
  • Adds value to your proposition 
  • Reduces time and administration

Cyrus Gateway At A Glance

  • Enter Jobs - reduce manual order entry by giving customers a self-service option to key in jobs themselves
  • Check progress - confirm job acceptance and get status updates on order progress
  • Track and Trace - send links to customers to track and trace orders by simply typing in a job number or postcode.
  • View - allow customer to view Reports, PODs and digital signatures
  • Invoices - download invoices and see payments due

  • “I've really appreciated the support from the Eurora team throughout our initial rollout and beyond.

    Their responsiveness, guidance, and clear communication have made a real difference, and it's been great having a team that genuinely feels like a partner.

    Looking forward to the next steps in our project – exciting things ahead!”

    — Richard Flanagan, Pets at Home Limited

  • “We’ve been using Cyrus TMS for two years, and the progress of the system has been remarkable.

    The transport system’s drag-and-drop feature is smooth and easy to use, while the traceability and auditable loads make tickets, details, and other information simple to locate.

    Our drivers also find the app very intuitive, and the ability to scan ticket images that upload directly to the job has been a real game-changer”

    — Chris Rowland, Ernest Cooper Limited

  • “We at Dyce Carriers have had a positive experience with the implementation of the new Cyrus TMS system. From the initial planning stages to go-live, everything was handled professionally and efficiently. The transition was expected to be a challenge but was made smooth, with minimal disruption to our operations thanks to the training and clear communication provided by the Eurora team.

    The support we’ve received from the staff has been and continues to be high-quality. Anytime we’ve had questions or needed assistance, their response has been prompt, helpful, and focused. Improvements, edits and modifications continue which indicates their commitment to customer success doesn’t end after implementation.

    We genuinely appreciate their dedication and ongoing working relationship.”

    — Candice Moir, Dyce Carriers Limited

  • "At Hargreaves Logistics, we’ve integrated the Eurora Traffic Management system to elevate our customer experience and drive operational efficiency.

    This technology enables real-time visibility, smarter planning, and seamless communication, ensuring our customers benefit from a more responsive service.

    The Eurora Group project team were brilliant!

    I have to say this was perhaps the smoothest and most painless IT implementation I have ever experienced!"

    — Rob Vickers, Hargreaves PLC